Instant Messaging at Work?
May 20, 2019
Let's face it, we live in a message-driven world. From texting your family and friends to connecting with people on Facebook Messenger and emailing from your smartphone. But what about when you are at work? Are you able to instant message your co-workers or boss?
At Quadsimia, we use a software platform called Basecamp for project management and instant messaging or "pings". It's my first time working in an environment where everyone is on the same page, using the same software to connect with each other. There are two main things that I have noticed so far:
1. Email is not the focal point of internal communication. We are able to post comments and files on projects in a continuous thread. Everything is organized in one place (if we are using it the right way). You can add due dates and click a checkbox when your task is complete. Another great feature for projects is that we can add people from outside of Quadsimia to the project. For example, if we are redesigning a new website for a client, we can add key contacts from that company to the project on Basecamp.
2. Messaging someone right next to you is kind of funny. It's definitely something I will have to get used to. Our office has an open space design. If you talk loud enough, you could have a conversation with pretty much anyone on your floor. This happens sometimes because a quick conversation can be easier than messaging back and forth.
Does your company use project management software, or an instant messaging service? If not, I recommend that you look into it. It has the ability for your team members to communicate efficiently and effectively in one place. The key is that everyone has to buy into the software. It won't work if only half of your employees are using it.
Instant messaging is easy, especially if you grew up with computers or are used to sending a quick text from your phone. Just remember to make face time. No, not use the app on your iPhone. Actual face to face conversation. You'll get more information from facial expressions, tone of voice, and body language.
To learn more about Basecamp, visit their website.